Returns & Exchange Policy
Although we do our best job in representing the piece of jewelry online to its original look and feel, we understand that it might not meet your expectations. In such cases, we will be happy to offer an exchange for the same item or another item of equal or greater value. We will also be happy to honor an exchange for any damages incurred during shipping.
Please contact 562.250.5319 with an opening video/picture of the item to qualify for an exchange. Please note that we DO NOT reimburse for return shipping. Exchanges will also be charged a shipping fee and must be done within 7 days after receiving your shipment. Thank you for your cooperation!
Contact
For purchase related inquiries please contact us!
Email: info@aurumdesignerjewelry.com
Tel: 1-562-250-5319
Los Angeles, California
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